I have a favourite analogy to make busy business managers think about the need for KM. And that is:
If your destination is the customer…
The road map, the business strategy…
The vehicle, the organization…
The champion, the CEO
The engine, the employees…
And the wheels, the business processes…
What is the fuel that your business runs on?
"Knowledge!"
Now, you decide whether this 'fuel' has to be managed or not! :-)
I recently posted this in response to Patrick's question on how to get management buy-in for KM, on his blog, and he said this in response. Hmm.....!! Food for thought!
So, how different would we think and how different would our approach be to deal with KM if we believe that we cannot manage knowledge directly? Is this similar to the school of thought that says KM is about connections rather than collections? Like I'd mentioned earlier, to my mind, collection-based connection is more like it!
I want to take some time and ponder over this a little....
2 comments:
Hello Nimmy, i simply loved your blog. I started blogging too but it was for affiliate programs i had signed up for. I never knew we can have fun blogging as well!!! thanks a lot for sharing so much fun....i simply loved the paradox thinking one...when i saw the movie i was surprised by that scene as well but it did make sense after a while!
thanks, anowc! :)
btw, who's anowc?
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