KM Tidbits

In case you’re interested, here are some excerpts from my presentation at the APQC KM conference last year. Susan has very kindly created an article out of some of the thoughts that were exchanged during my presentation. Please note that you need to be a member of APQC.org for you to be able to read the article.

PS: Peter has combined his own thoughts and Wally's key questions on understanding organizational culture with my work and put up a cumulative post on his blog.