Part 3 of 3. Link to previous post.
WK: TD and LP quote Leonard-Barton- “Innovation occurs at the boundaries of mind-sets” and go on to say “but the mind-sets must connect for boundaries to exist”.
Me: Ultimately, the culture decides. Always.
WK: “Questioning” our own knowledge is probably the biggest indication of a “knowledge-generating” organization.
“If politics plays no part in a Knowledge Management initiative, it is a safe bet that the organization perceives nothing of value is at issue”.
“Research shows that knowledge is communicated most effectively through a convincing narrative that is delivered with formal elegance and passion”
Me: This is the reason why I think creative and passionate communication makes a lot of difference to the knowledge environment. I’ve seen it happen in places where I’ve worked. Time and again.
WK: “The existence of knowledge does not guarantee its use”
Me: Simply put, this is why we need KM.
WK: “The availability of “slack” time for learning and thinking may be one of the best metrics of a firm’s knowledge orientation”
Me: Really. A culture that emphasizes on action all the time and thinking on the feet isn’t a true knowledge organization. Thinking on the feet is a phrase that reflects an organization that will not tolerate the loss of a single moment in which money is not pouring into the corporate kitty. Whereas, true learning and thinking requires some quiet time to look inward, contemplate, set goals, and feel good.
WK: “A shared language is essential to productive knowledge transfer”. Without it there will be no understanding or trust.
“New ideas are so often sparked by access to existing ones”
Knowledge Management, organizational learning and intellectual capital offices need to be integrated.
Me: One wishes that politics doesn’t get in the way when it comes to such things.
WK: “Technology’s most valuable contribution in KM is extending the reach and enhancing the speed of knowledge transfer”
Me: I’ve always maintained that technology’s greatest contribution is to the efficiency of the organization. But nevertheless, some powerful technologies are capable of arousing and driving dormant desires that would have otherwise never emerged. It brings to light what we would have not imagined otherwise. But, yes, the emergence of such technologies, in the first place, is because of people who have the vision and the imagination. It’s just that they pass on their vision and imagination to the rest of the world through technology.
End of the series.