“Bad managers play checkers. Good managers play chess. The good manager knows that not all employees work the same way. They know if they are to achieve success, they must put their employees in a position where they will be able to use their strengths. Great managers know they don't have 10 salespeople working for them. They know they have 10 individuals working for them ....A great manager is brilliant at spotting the unique differences that separate each person and then capitalizing on them." - Marcus Buckingham Courtesy – Knowledge@Wharton Newsletter .
In the same Newsletter, Marcus talks about the need for leaders to be clear and optimistic above all. Leaders can be anything but can’t be unclear or pessimistic because they are meant to lead the populace into the future. Hmmm! I Agree!