Friday, August 20, 2004

Explicit and Tacit Knowledge

Someone asked me: Can u give examples of tacit and explicit knowledge capture in real life situations...

And I responded...
Tacit knowledge - Something that takes a long time to learn and excel at. Something that does not comprise 'objective' knowledge that everyone is good at. Something that has a lot of intricate details that cannot possibly be explained overnight. Something that cannot be seen easily but something that can only be felt. Intuition-based knowledge. Eg: Cooking, Surgery, Interpretation of a person's behaviour, Team/Project Management etc. It cannot be captured on paper. It can probably be captured in Video/Audio but you still can't 'SEE' the knowledge being transferred/shared...


Explicit knowledge - Something that can be expressed easily or with some amount of effort. Something that can be documented and communicated without any major difficulty. Eg: Directions to a particular place, Sequence of things to be done as in a physical process that refers to tangible and visible objects. All said and done, there are very few knowledge objects that are completely explicit in nature! It can be captured in the form of procedures, processes, forms, checklists, templates, papers, articles etc

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