Friday, June 27, 2008

KM is not for all organizations....

If you're passionate about Knowledge Management, I think one of the most important things that you need to find out before joining an organization is whether they are really serious about KM and whether they believe KM is as important as selling what they produce. (Why? Because KM helps make better products, sell more products more convincingly and serve customers better once the products are sold).

If they don't find the time to think and discuss what needs to be done to manage knowledge and if they don't mind dragging it along in whatever pathetic shape it is in because they think selling per se is more important (And this philosphy simply means KM will go nowhere because selling per se will always be considered more important than KM) and if they don't want to utilize their intelligence to set up a smart KM system (people, process and technology) and if they don't want to motivate their knowledgeable employees to share, collaborate, learn and reuse as much as they motivate them to perform as individuals and make money for the organization, KMers are bound to be bugged at the end of the day.

Find an organization that believes in KM (at least understands the why if not the what and the how), packs a solid punch into the role, is ready to put a team behind the face of KM, associates KM with its core business activities and tracks KM activities as much as it tracks its Profit and Loss report or its Assets and Liabilities report. Which is why reporting knowledge assets as part of the A&L report may be a good way to get started....

2 comments:

Anjali said...

Tada!!!

Nimmy said...

:D Chuckle....!!

OK...bow bow bow...clap clap clap!!

Psst: Calvin likes to say Tada and cover up whenever he slips inadvertently or Hobbes trips him...but no, not me...you know! ;-)