CIO mentions three tools that could go into an organization's KM tools kitty. As expected, the focus on web 2.0 tools and the search for something more intuitive in the world of KM - in the recent past - has led to the entrepreneurial KM crowd developing tools based on social network analysis, blogging and web-based work-spaces & intelligent tagging (the following three....in the order mentioned).
Tacit Software’s Illumio: Web-based information broker matches end user information requests with users in the company who might know the answer. Standard search tools (Google’s or Microsoft’s) help make it work with a minimum of fuss for end users.
iUpload’s Customer Conversation System: Blogging platform helps enterprise customers bring knowledge to light via grassroots participation. Includes enterprise security, workflow and regulatory compliance tools.
Koral: Web-based document collaboration and sharing tool also categorizes documents automatically. Notifies users of updates and new documents published by authors or topics to which they’ve "subscribed."
Note: This was published last year. I've been clearing some of my old feeds and 'am randomly barging into blogs for all sorts of KM posts...so sorry if I end up posting stuff I should have ideally posted many months ago! :-