Found this excerpt in one of the newsletters that I subscribe to:
Studies by Harvard, the Stanford Research Institute and the Carnegie Foundation suggest that success in a job depends 85% on people skills and only 15% on technical knowledge and skill. In the market place today people who have the right attitude and work with others effectively, are in the most demand and occupy the higher positions. Message: Use commons sense and mind your manners.
Why is it that I get the feeling that 'people skills' needs to be interpretted as 'manipulative abilities' as well...
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