Ok! Let's start off.....Having said that KM is about leveraging on existing knowledge and creating new knowledge for business benefits....how does one go about it?Let's take it one at a time. Let's focus first on leveraging existing knowledge...Leveraging on existing knowledge for the logical sense that it makes is one thing and doing it because the business situation desperately calls for it is another!
Ideally, unless the business leader under question is inherently a believer in the logic that existing knowledge needs to be circulated and made best use of and that it is worth INVESTING in financial terms and otherwise (time, other resources), it is better to let the business objectives dictate to the KM plan.So, what we ought to do is to study the existing business objectives and the future business objectives and look at how it needs to be achieved and the role that existing knowledge would play in the same. We also ought to look at the problems or the stumbling blocks/pain areas that the business faces currently and the role that knowledge has to play in the given scenario and prepare a KM plan accordingly.
Next post: So, how does one plan to leverage on existing knowledge.....?